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Care for Milk
Producers as well as Consumers |
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OUTLOOK
We are becoming
increasingly
cognizant about the needs & aspirations of the consumers &
always try to protect their interest. We
are very much vigilant on all our outlets day & night
for the sake of the consumers, try to prevent any sort of adulteration
or unfair practice to
protect the interest of consumer. We keep open round the clock
complain/suggestion noting center at our City/Dankuni
control room over phone & Fax & all of our outlets have
suggestion book for on-the-spot noting. More over, our Mobile
Milk Testing Lab frequently visits different areas of our
operation to make the consumers aware about the Milk & Milk
Products. The consumers may visit Our Dairy to get first-hand
information about our activity for which you may contact
with our
Consumer Education Centre for making necessary arrangement. |
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We believe that getting feed back from the consumer
and developing customer relationship is as important as
working in the laboratories to conduct quality tests. 'Mother
Dairy is the only 1S0
9001:2008 dairy in Eastern
India honored with the
International HACCP Certification on food safety. All
these make Mother Dairy - a provider of
healthy and happy lives to the people of Bengal.
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OUR
COMMITMENTS |
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With full dedication
and team work, we at Mother Dairy Calcutta shall strive
to delight our internal and external customer through
our quality products and services. |
We shall
create an environment where our stake holders feel happy
and our system will be eco-friendly.
Through
innovation, continuous learning and consistent
improvement we shall achieve sustained
growth and excellence. |
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OUR
MISSION |
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To sustain market leadership in the
production and marketing of a variety of liquid milk and
milk products with assured quality at an affordable price,
covering all market segments and to maintain the growth,
prosperity and unity of all our internal & external
customers.
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QUALITY |
POLICY |
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ENVIRONMENT
POLICY |
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We shall be reactive and conscious about various
Environmental Regulations.
We shall create and maintain
a Clean Green Belt in and around the Dairy premises.
We shall always keep our Environment Safe. Free from
population continual sustainable development.
We shall maintain a harmonious relationship amongst employees and with the public at large
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QUALITY
OBJECTIVES |
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SOCIAL |
OBJECTIVES |
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Mother Dairy
Calcutta has the following social
objectives:
Protecting the rural marginal milk
producing farmers from the exploitation of profit earning
middlemen.
Helping them rear their cattle in
hygienic conditions, thereby increasing production of
milk.
To provide wholesome milk to the customers
in Kolkata & Bengal at a reasonable price throughout the year,
right at their doorstep.
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