Care for Milk Producers as well as Consumers

  OUTLOOK

We are becoming increasingly cognizant about the needs & aspirations of the consumers & always try to protect their interest. We are very much vigilant on all our outlets day & night for the sake of the consumers, try to prevent any sort of adulteration or unfair practice to protect the interest of consumer. We keep open round the clock complain/suggestion noting center at our City/Dankuni control room over phone & Fax & all of our outlets have suggestion book for on-the-spot noting. More over, our Mobile Milk Testing Lab frequently visits different areas of our operation to make the consumers aware about the Milk & Milk Products. The consumers may visit Our Dairy to get first-hand information about our activity for which you may contact with our Consumer Education Centre for making necessary arrangement. 

 

 


We believe that getting feed back from the consumer and developing customer relationship is as important as working in the laboratories to conduct quality tests. 'Mother Dairy is the only 1S0 9001:2008 dairy in Eastern India honored with the
International HACCP Certification on food safety. All these make
Mother Dairy - a provider of healthy and happy lives to the people of Bengal.

 

 

 

 

 

 

 

 
 
 
OUR COMMITMENTS
 

 

With full dedication and team work, we at Mother Dairy Calcutta shall strive to delight our internal and external customer through our quality products and services.
 

We shall create an environment where our stake holders feel happy and our system will be eco-friendly.

Through innovation, continuous learning and consistent improvement we shall achieve sustained growth and excellence.

  OUR MISSION
 



To sustain market leadership in the production and marketing of a variety of liquid milk and milk products with assured quality at an affordable price, covering all market segments and to maintain the growth, prosperity and unity of all our internal & external customers.

 

   QUALITY  POLICY
 
We shall satisfy our customers with quality products and services.

We shall achieve and sustain growth and excellence.

We shall maintain a happy and fulfilling work environment.                                          ^Top

 

   ENVIRONMENT POLICY
   
  We shall be reactive and conscious about various Environmental Regulations.

We shall create and maintain a Clean Green Belt in and     around the Dairy premises.

We shall always keep our Environment Safe. Free from population continual sustainable development.

We shall maintain a harmonious relationship amongst  employees and with the public at large

 

   QUALITY OBJECTIVES
 
We shall provide regular and timely supply of milk and milk products at convenient       distribution points under clean and hygienic conditions for different segments of consumers.

We shall provide remunerative returns to milk producers and other associates.

We shall promote innovations, continuous learning and improvement.


 

  SOCIAL  OBJECTIVES
 
Mother Dairy Calcutta has the following social objectives:

Protecting the rural marginal milk producing farmers from the exploitation of profit earning middlemen.

Helping them rear their cattle in hygienic conditions, thereby increasing production of milk.

To provide wholesome milk to the customers in Kolkata & Bengal at a reasonable price throughout the year, right at their doorstep.

 

 

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